Terms & Conditions

Finance Commission Disclosure Statement

Compliance Version 1.0 Effective Date 28.01.21 1. Our credit-broking services LS Autos Ltd (“we”, “us”, “our”) are able to offer you our credit-broking services to help finance the purchase of your motor vehicle and other ancillary products and services through our commercial arrangements with a number of lenders. If we arrange finance for you, we may receive a commission, fee or other financial consideration (our “income”) from the lender for doing so. Our income varies from lender to lender depending on the contractual and commission arrangements that we have in place.

2. Commission disclosure

If you are an individual, sole trader or small partnership and we are arranging a credit agreement or a consumer hire agreement for you which is regulated under the Consumer Credit Act 1974, you have a right to ask us to disclose the income that we will receive for arranging finance for you. If you make such a request, we will disclose the amount to you without delay.

You can make a disclosure request at any time and by any means including over the phone, by email, in writing or at the dealership.

You may, email sales@lsautos.co.uk or write to LS Autos Ltd, Home Farm Business Park, Rad Lane, Dorking, RH56RA or if you are at the dealership, please speak with the staff.

We will automatically disclose our income to you if we believe the income we may earn on your transaction may materially impact your transactional decision.

3. Commission arrangements

We have different commission arrangements in place with each of our lenders. The income that we earn may be a fixed fee or a fixed percentage of the amount borrowed. The income that we earn from a new car sale is typically a fixed fee whereas the income that we earn from a used car sale is usually a fixed percentage of the amount borrowed which may vary depending upon a range of factors including the age of the vehicle, the advance, any benefits or promotions that are available, good customer outcomes (including customer satisfaction scores) and a range of other commercial key performance indicators. Our income does not usually vary according to the type of financial product you choose or the term of your finance agreement. If it did, we would automatically disclose the different income earned from each product type and/or the different terms.

Our commission arrangements with our lenders have been negotiated and agreed in advance. We do not have any discretion to negotiate or adjust your interest rate, APR or any other item included in the total charge for credit. The interest rate and/or APR offered to you may vary according to the age of the vehicle you purchase and/or the amount you borrow.

4. Important information about our finance process We do not offer financial advice and we do not make recommendations on any financial product. We operate a non-advised sales process.

Please read all terms and conditions carefully in order to decide whether what is being offered is suitable and meets your needs.

We are not independent as we have contractual relationships with a limited number of lenders. We operate a controlled vertical finance process which includes the brand finance provider, Octane Ltd. We do not conduct a market appraisal and we do not choose from a panel of lenders. Please see our Initial Disclosure Document for further details on our credit broking services.

LS Autos Ltd is a credit broker not a lender LS Autos Ltd FRN 938971 is authorised and regulated by the Financial Conduct Authority

Privacy Policy

This is privacy policy for LS AUTOS LTD which is run by LS AUTOS LTD. It explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you register with us or place an order for products or services. We also collect information when you voluntarily complete customer surveys, provide feedback and participate in competitions. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to process your order, manage your account and services provided by LS AUTOS LTD.

We use your information collected from the website to personalise your repeat visits to our website.

LS AUTOS LTD will not share your information for marketing purposes with any external companies. In processing your order, we may need to send your details to, and also use information from credit reference agencies and fraud prevention agencies.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please contact us using the form below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate. You may use the form below to request any changes.

Cookies

Cookies are small text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Other Websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 8 May 2018.

How to contact us

If you have any questions about our privacy policy or information we hold about you then please contact us using the form below:

If you have any questions about our privacy policy or information we hold about you then please contact us using the form below or write to LS AUTOS LTD, Home Farm Business Park, Abinger Hammer, Surrey, RH5 6RA

Name:
Email Address:
Enquiry
Customer/Account Details

Using your personal information

Personal information which you supply to us may be used in a number of ways, for example:

  • We will use the information you give to help provide the services/products you have requested that we supply to you.
  • We may share your information with, and obtain information about you from credit reference agencies or fraud prevention agencies.
  • From time to time information may need to be accessed by our website and hosting providers to ensure the smooth running of the services we provide.
  • We will not disclose any information to any company outside the above mentioned scenarios except to help prevent fraud, or if required to do so by law

For further information on how your information is used, how we maintain the security of your information, and your rights to access information we hold on you, please visit https://www.lsautos.co.uk/terms

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